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ip-label.newtest has built up a client base of more than 1500 major international accounts with customers from all major industries including finance, telecommunications, retail, manufacturing, and services. Our solutions for end-user monitoring of the quality of service, in addition to our consulting services, enable our customers to align IT with business through end-user application performance management for cost-effective improvement of IT service quality.
Here is a selection of our business success stories from customers who trust ip-label.newtest with their application performance management projects. | The French national employment agency (ANPE) checks the quality of service of business applications used by its agents.
“We wanted regional management to be in a position to check response time and availability of critical applications in their region so as to be proactive rather than wait for agents to be affected by performance deteriorations”
| | Dexia is the world leader in public finance and in financial services to local public authorities, a top player in retail banking in Belgium and Luxembourg “We wanted to be in a position to anticipate problems, to be proactive rather than wait for the client to have a reason to complain. We also wanted to be able to view their usage conditions end to end,” | | Orange is the sole trademark of the France Telecom group for Internet, television and mobile activities. “The ip-label.newtest benchmark centre increases the quality of our triple play through an end-to-end assessment of web access to the three broadband services, by increasing the time in which malfunctions are solved and by testing the equipment before it is marketed”. | | The RZF is the data centre of the Ministry of Finance for Germany’s Nordrhein-Westphalen (NRW) region. “At present we are under no obligation to collect and report all of this data. We do so voluntarily, to make sure that we are offering our customers excellent service. We are willing for our performance to be compared to that of other institutions. Thanks to ip-label.newtest technology we are ready and able to do this!” | | Sodexho Alliance is the worldwide leader in the sectors of restaurant management and facilities management. ip-label.newtest solutions have enhanced the performance of our 332,000 employees working in 80 different countries, who are operating in a context of great mobility, by making our worldwide communication environment more reliable. | | As the leader in e-commerce in France, the SNCF’s online travel agency receives 9 million visits each month. “The ip-label.newtest solution implements a full end-to-end diagnosis and monitoring system of the availability and performance of web access. This system has a definite impact on the quality and financial performance of our online sales website which issues more than 100 000 train tickets per day”. |
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